Updated on: December 30, 2024

At Ragasiya, we aim to ensure your orders are delivered promptly and securely. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of your purchases. By placing an order on our website, you agree to the following:

Please read this Policy carefully.

1. Shipping Locations:

• We currently ship to locations within India.
• For international orders, please contact us for assistance.

2. Processing Time:

All orders are processed within 2 business days (excluding weekends and public holidays) after receiving payment.

3. Delivery Time:

• Delivery is done withing 7 business days. 
• Delivery times may vary based on your location and external factors such as weather or courier delays.

4. Shipping Charges:

• Free shipping available for orders exceeding ₹499.
• Shipping fees are calculated based on the delivery location at the time of checkout. 
• Cash on Delivery (COD) is available for an additional fee of ₹30.

5. Order Tracking:

Once your order is shipped, you will receive a confirmation email with a Order number and details to monitor your shipment’s progress.

6. Delivery Address:

• Ensure that the delivery address provided is accurate and complete. Ragasiya is not responsible for orders shipped to incorrect addresses provided by the customer.
• If you notice an error in your shipping address, contact us immediately. We cannot reverse the shipping once the order is dispatched from our warehouse.

7. Delivery Issues:

• If your order has not arrived within the estimated timeframe, please contact us to investigate the delay.
• If your order is lost or arrives damaged, please refer to our return & refund policy.

8. International Shipping:

• International customers are responsible for any customs duties, taxes, or fees imposed by their local authorities.
• Delivery times for international orders may vary due to customs clearance processes.

9. Non-Delivery Areas:

We reserve the right to cancel orders to locations where delivery is not feasible. A full refund will be provided in such cases.

7. Contact Us:

If you have any questions or concerns about shipping or delivery, please contact us.

Thank you for trusting Ragasiya with your personal information. We are committed to provide you with a exceptional shopping experience.